Inverness, FL–Over the last year, the Suncoast Standard has received several tips that have led to breaking significant news stories.
In the last few days, the Suncoast Standard has received some vague tips and requests to investigate Spectrum for both billing irregularities and lower internet performance.
It should be noted that most Spectrum customers have not reported any issues after the Brighthouse Networks takeover. And, as publisher of the Suncoast Standard, it also needs to be disclosed that I am a Spectrum customer and have not seen billing prices arbitrarily go up and I have not witnessed that my in-home internet performance has suffered at my particular residence.
That being said, several Citrus County-area families have claimed on Facebook, Nextdoor, other social media platforms, and to the Suncoast Standard, that their Spectrum bill pricing has fluctuated, without cause or explanation, and during a period of time, when their in-home internet service has also experienced performance issues. Other complaints claim that Spectrum is establishing new service visit fees and hiking existing fees.
Charter Communications, the parent company of Spectrum, recently purchased both Time Warner and Brighthouse communications, forming the second-largest cable company in the United States, behind Comcast.
In a January, 2017 article found in The Verge, now Verizon may be seeking to buy out Charter Communications, citing reports from the Wall Street Journal and Bloomberg. To read the full article about the potential Charter Communications buyout, click this link.
A potential future buyout of Spectrum’s parent company may make addressing potential problems facing some of Spectrum’s customers more difficult.
But first, and foremost, we have to begin with getting your input.
Please feel free to express your concerns about your Spectrum account on our website, our Facebook page, by calling out Tipline at (352) 637-0019 or by e-mailing us at email@example.com.
The Suncoast Standard attempted to contact Lorelie Johnson, Director of Communications – Florida of Charter Communications. But at press deadline, Johnson was unavailable for comment.
Submitted by Lou Newman, Publisher, on August 28, 2017 at 5:15 PM.
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